Caravan sales, servicing caravans and caravan repairs across Hertfordshire, Cambridge, Peterborough, Essex and Bedfordshire.
Privacy Policy:
MG Caravans takes Data Protection very seriously.

Who are we?
MG Caravans or MG Leisure are the trading names of  MG Caravan Service & Repair Centre Limited.

How / When we collect your data
Your data will be collected by us when you enter into a contract with us, make a purchase, have work done by us, apply for a job etc.
The personal data held will be the information given by you to MG Caravans such as name, address, contact number, email address etc. 
We also have CCTV in all public areas and record all of our telephone calls.

How we use/share your data
Your data is held on a single central server and is kept for as long as legally necessary, your data is never shared with any other party, save in the following circumstances:
  1. Purchase of a new caravan – your data unless you request other wise will be shared with: 
    1. CRIS - for the purposes of registration, 
    2. Vehicle manufacturer – for the purposes of warranty registration
    3. Fitted option product warranty e.g. Powrtouch – for the purposes of warranty registration
  2. Purchase of a used caravan:
    1. Warranty company – for the purposes of warranty registration
    2. CRIS – for the purposes of registration
    3. Vehicle manufacturer – for the purposes of warranty registration (if applicable)
    4. Fitted option product warranty e.g. Powrtouch – for the purposes of warranty registration
  3. If a number plate has been provided
    1. From time to time the DVLA may request copies of documents provided for the purchase of a number plate.
  4. Application for finance:
    1. All data gathered for the purposes of a finance application is shared directly with Black Horse Finance Limited through their secure online application process.
Any email addresses collected are added to our mailing list, the data subject can at any time unsubscribe from this list. However doing to may prevent access to offers, service reminders and more helpful features.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Information we may send to you
We will only send you marketing communications by email or other electronic means if you give us your agreement to do so. For example, we may inform you that when providing your email address you will be indicating your agreement to receive marketing emails. If you give us your agreement and subsequently wish to opt out you can do so by clicking the unsubscribe link which we include on all our marketing emails or you can contact us at any time at the address above.

How to update your information
The accuracy of our data is important to us, we are always reviewing the information that we hold. If you do change any of your information and want to update us then please email us at info@mgcaravans.com or write to us. 

You do have a right to access the information that MG Caravans holds on you, if you would like to get a copy of this information then please send a request by post or email for the attention of the Data Protection Officer. 

Security precautions are in place to prevent the loss, misuse or alteration of your information. 

When you give us personal information we take steps to ensure that it is treated securely. 

Review of this policy
We keep this policy under regular review. This policy was last updated in April 2018.

If you would like to know anything else about our Data Protection Procedures then please send an email to info@mgcaravans.com FAO Data Protection Officer.